Management systems consulting/auditing

Management systems consulting/auditing

Management systems consulting is there to help organisations by creating methodologies that help them develop and find the best way to achieve improved internal process effectiveness and efficiency, thus offering more suitable products, meeting the expectations of customers and helping them to increase their productivity and competitiveness in an ever more competitive environment. Consulting services rendered by ISQ further enable organisations to certify their management system, particularly in highly regulated sectors, in order to maintain their competitiveness. Quality ISQ provides consulting and auditing services of quality managements systems according to the universal used standard NP EN ISO 9001. Other standards or technical specifications adapted to industrial sectors can be used by ISQ, such as, TS 16949 to the car industry. Energy Energy management systems consultancy ensures more rational product enhancement during the different processing stages and control of energy impacts. The ISQ approach focuses on minimizing energy consumption while ensures the quality of both products and processes assisting companies in their corporate responsibility improvement. ISQ use commonly NP EN 16001 standard (equivalent to ISO 50001). Innovation and development To provide consulting and auditing services of innovation and development managements systems ISQ use NP 4456, NP 4457, NP 4458 standards along with technical specifications adapted to specific industrial sectors. Social responsibility and sustainability Analysis and control of social impacts contribute positively to the development of products and processes and the quality perceived by the community, resulting in duly implemented social and ethical practices. Internationally accepted standard is SA 8000, although ISQ also uses the increasingly relevant GRI - Global Reporting Initiative reference. Food safety Analysis and control of the impacts on quality to ensure maximization of the quality perceived by customers and compliance with the implicit quality in the product, normally governed by compulsory legal requirements. Commonly used standard is NP EN ISO 22000 (equivalent to ISO 22000). ISQ also uses the BRC and IFS references, increasingly required in many contracts. Safety and health at work Consultancy in safety at work management systems enables organisations to certify their health and safety at work management systems. Standard used is NP 4397 (similar to OHSAS 1800 specification). Other standards or technical specifications adapted to industrial sectors are additionally used by ISQ. Environment Consultancy in environmental management systems by ISQ is there to analyse and reduce environmental impacts during the production cycle and on all stages of product processing. Universally used standard is NP EN ISO 14001 (equal to ISO 14001). There are further standards or technical specifications adapted to industrial sectors and which can be used as reference or used complementarily. Integrated management systems ISQ consulting in Integrated Management Systems enables organizations, in addition to the development of their internal processes, to obtain certification of its integrated management system, covering aspects related to environmental impacts, quality, social and safety and health at work, usually governed by compulsory legal requirements. Standards used are NP EN ISO 14001, NP EN ISO 9001, SA 8000 and NP 4397, respectively for environment, quality, social responsibility and safety and health at work.  
Reliability studies (RCM)

Reliability studies (RCM)

The ISQ conducts reliability studies on equipment and industrial facilities, thus enabling implementation of optimised maintenance strategies. ISQ expertise RCM study (Reliability Centered Maintenance), Block Diagrams and Weibull Analysis Inventory of assets and their organization according to a hierarchical tree structure or topology depending on the type and characteristics of premises or equipment FEMEA and FMECA analyses Characterization of reference status of equipment  
Metrological verification of storage tanks

Metrological verification of storage tanks

The LabVolume is a testing laboratory that provides volumetric calibration services and, as Metrological Verification Body, legal metrological control services of fixed storage tanks, road and rail tankers and automatic levels. Equipments and accredited methods Vertical cylindrical tanks – calibration by volumetric method – ISO 4269:2001 Vertical cylindrical tanks – calibration by strapping method – ISO 7507-1:2003 Vertical cylindrical tanks – calibration by optical reference line method – ISO 7507-2:2005 Vertical cylindrical tanks – calibration by internal electro-optical distance-ranging method – ISO 7507-4:2010 Horizontal cylindrical tanks – calibration by internal or external manual methods – ISO 12917-1:2002 Horizontal cylindrical tanks – calibration by liquid measurement method – ISO 4269:2001 Spheres storage tanks – calibration by liquid measurement method – ISO 4269:2001 Spheres storage tanks – calibration by external manual method – API 2552:1996  
Inspection and testing of steel cables

Inspection and testing of steel cables

ISQ assess the integrity of steel cables and other materials, anticipating and avoiding risks of failure and accidents caused by uncorrect design, installation and/or use. ISQ expertise Visual inspection, evaluation and assessment of electromagnetic integrity of steel cables (steel cables installed in devices for lifting of loads, ex.: cranes, overhead crane), according to ISO 4309 Visual inspection, evaluation and assessment of electromagnetic integrity of steel cables (steel cables installed in devices for the lifting of persons, ex.: cable cars, ski lifts, funiculars), according to standards EN 12927-6, EN 12927-7 and EN 12927-8 Audits and expert technical assessment Support to the development of inspection procedures and tests Training  Applied to any kind of equipment both on-shore or off-shore incorporating steel cables for sustaining and/or lifting cargo and people. Examples: steel cables installed in flares, bridge cranes, mobile cranes, lifting platforms, elevators, funicular railways, ski lifts, cable cars, etc.  
Assessment

Assessment, testing and adjustment of piping supports

High temperature piping, as often found in power plants and refineries, over time undergoes progressive deformation due to Creep phenomena and increasing hysteresis in spring supports. This leads to an increase in tensions in the piping thus increasing the operational risk and effectively decreasing its remnant life. Creep phenomena along the piping can also contribute to an improper operation of the spring supports, which will have a negative contribution to the previously mentioned issues. It is recommended that high temperature piping be periodically assessed to determine its condition. This requires the inspection of the line to gather data for a comprehensive numerical simulation, which will provide the condition of the piping. If deemed necessary the loads on the spring supports will be altered to reduce the stresses to a more appropriate level. The computation of the most appropriate loads is obtained through a numerical simulation. By applying this methodology the operational risk of the piping will be reduced and the remnant life of the piping will be significantly increased.   
Simulation of non-destructive testing (NDT) by computer modelling

Simulation of non-destructive testing (NDT) by computer modelling

ISQ non-destructive testing laboratory offers a wide range of advanced non-destructive testing. Supported by its R&D department, ISQ has internal capacity to simulate NDT (Non-destructive Control/Non-destructive Testing) techniques adjusted to customers specific situations. This simulation technique uses advanced software tools, thus enabling collecting elements for decision of the most appropriate technique and definition of the limits of detection for each specific application, increasing the probability of success of the NDT solution in a real-life situation.  
Assessment of maintenance services providers

Assessment of maintenance services providers

ISQ AGD is a consulting process for the implementation of quality assessment systems in the delivery of contracts for the provision of maintenance services. These contracts are designed to be developed into two distinct phases and normally takes place over a period of three to four years. Development Identification, together with the customer and the service providers, of the parameters to be measured, duly adapted to the scope of activities covered in the contracts, facilities and equipment to assess, i.e. we define service standards adapted to the current state of objects to evaluate. The aim of this process is not to penalise service providers, but rather to create fair assessment parameters that allow this characterization to reflect the quality of services rendered in accordance with the initial state of objects. One of the grounds for this methodology is the assessment of various objects before performing the activities provided for in the service contracts, not only to be able to characterize the condition in which the objects are but also to be able to assess the adaptability of the periodicity of interventions. Monitoring Definition of sampling models, considered significant as they enable the assessment of the quality of different service contracts. Given the high volume of information that the system thus created offers, the sampling required for the assessment of the condition of equipment and facilities is frankly lower than that used in conventional systems and, consequently, its cost is very low. In this phase, the intention if that the customer, the service provider and the teams of the ISQ assess the various objects in order to establish a history, thus creating a real service profile. This process can be simplified by processing a high volume of data through a WEB interface application which allows for the dematerialisation and relocation / globalisation of the entire process of data introduction and storage, assessment consulting and reporting in a very simple and intuitive way.  
Assessment of proposals

Assessment of proposals, suppliers and specifications

ISQ offers a multicriteria analysis service for evaluation of proposals and its technical and economic aspects, assessment of suppliers and analysis and review of tender specifications and technical specifications. ISQ uses all its experience and technical capacity in this area, thus assisting companies in complying with the deadlines both as to the implementation of projects and respective budgets. Analysis and assessment of proposals Analysis of proposals, drafting a comparative map and assessment of the work proposed, in accordance with the specifications and standards or international guidelines for the completion of the work in question. Analysis and review of technical specifications Preparation and validation of technical specifications, responding to customers' needs and in accordance with the codes of construction/repair, standards, laws and regulations applicable in the areas: Welding in polyethylene (PE) and polypropylene (PP) Installations of air conditioning or HVAC Networks of transportation and distribution of gas and water and sanitation Environment Service contracts of inspection and maintenance Technical specifications and acceptance criteria for materials Audits for the qualification of suppliers Preparation of audit programs covering the entire chain: Search, Selection, Evaluation, Qualification, Monitoring and Development of suppliers, performing the customer only the management of the process.  
Instrumentation and monitoring to evaluate degradation

Instrumentation and monitoring to evaluate degradation

ISQ provides instrumentation and monitoring of equipments and structures to understand the spatial and temporal characteristics of a particular degradation to define corrective measures for their elimination or reduction.  

Functional assessment of installations

ISQ performs functional assessment/audit in installations and equipment to check the status/condition of the assets and to identify opportunities for improvement of the assets management. ISQ expertise Checking installations compliance with the applicable standards and regulations Verification of the existing installations conditions Assessment of maintenance and degradation status of installations and equipment Report identified deficiencies and non-compliance with the recommendations on the necessary improvement and correction actions to implement  Technical audit on maintenance services Ascertainment of the estimated useful life of both installations and equipment Verification of their adequacy to process conditions  
Environmental assessment

Environmental assessment

ISQ provides a wide range of services in the area of environmental assessment, including monitoring and consultancy activities in all stages of any project or infrastructure - from project to decommissioning - including all environmental descriptors - water, air, soil, wastes, noise, ecology and dangerous substances.   Environmental surveillance and monitoring of construction projects ISQ supports the promoter or the contractor and develops the necessary actions within the framework of environmental on-site management, thereby ensuring compliance with the environmental legislation applicable to building and construction and implementation of good environmental practices. ISQ possesses environmental laboratories, fully equipped and certified according to international standards; therefore ISQ can also undertake the environmental monitoring of any construction project, performing in-situ monitoring, sample collection and laboratorial analysis.   Environmental audits ISQ undertakes audits to evaluate the environmental performance of an organization, under predefined audit criteria. This diagnosis tool implies a documental analysis, complemented with an evaluation of on-site activities, processes and infrastructures. ISQ undertakes environmental audits with the following scopes: Internal, external and second party audits (suppliers and/or clients) to environmental management systems Legal compliance evaluation Due diligence   Air quality studies Emissions and quality monitoring Mathematical modelling of the air pollutants dispersion Evaluation studies of ambient air quality in accordance with European Directives on ambient air quality Evaluation studies of air pollution impacts on human health, according to guide values of the World Health Organization Technical consultancy in pollutant emissions reduction, including feasibility studies, technical and economic viability studies on best available techniques Greenhouse gases emission calculation   Environmental liability and risk analysis Environmental risk analysis makes it possible to determine the probability of occurrence of a specific environmental damage and its consequences on the environment and human health. It is performed in 4 sequential phases: Preliminary diagnosis; Definition of the conceptual model; Environmental risk analysis and Identification of corrective measures and estimated costs. The methodology developed by ISQ follows international regulations and specific software is used for risk analysis, such as RISK WORKBENTCH, MODFLOW and others. Environmental risk analysis is a tool used for the preparation of safety reports in the framework of SEVESO Directive and also for the application of the environmental liability regime (Environmental Liability Directive).   Environmental impact assessment An Environmental Impact Assessment (EIA) is an assessment of the possible positive or negative impacts that a proposed project may have on the environment, to ensure that decision makers (promoters and public authorities) consider the resultant environmental impacts when deciding whether or not to proceed with a specific project. The environmental impact evaluation process always includes a public consultation phase. ISQ possesses multidisciplinary teams that are able to provide technical support to our clients throughout the whole administrative procedure of Environmental Impact Evaluation, starting with the preparation and delivery of the EIA, and also providing technical support in the contacts with Competent Authorities and during the public consultation.  
Risk-based inspection (RBI)

Risk-based inspection (RBI)

ISQ uses a systematic and documented methodology allowing decision-making as regards maintenance inspection based on risk calculation. We follow the API 581 methodology, using the API-RBI software, to implement a fully quantitative approach, combining the probability and the consequence of failure to manage risk, focusing our inspection resources on more critical equipment. The ISQ RBI approach regarding integrity management lists all aspects of risk affecting the integrity of static equipment with the objectives: To reduce the risk by optimising the resources of inspection and maintenance (human and technical) To define inspection plans for shutdowns covering at least two production cycles To define operation windows that allow control and monitoring of degradation in real time   ISQ RBI methodology focuses on: Knowledge of the process and their respective degradation mechanisms Identification of areas where damage is likely Deep analysis of risk results Establishing a model for the evolution of risk for the period under analysis Risk management to prevent failures and optimise inspection intervals  With the ISQ RBI methodology we achieve: A fully auditable process Increase the overall efficiency of inspection Efficient optimisation of inspection resources Elimination of unnecessary inspection activities that do not bring any added value Increased control of corrosion/degradation Control of corrosion/degradation in real time - Windows of Operation Greater flexibility of inspection intervals without compromising the risk or integrity of equipment Increased availability and reliability (minimizes non-programmed shutdowns) Solid and fully traceable technique allowing justification of changes in inspection intervals for regulators/authorities Overall safety increase   
Safety valves testing

Safety valves testing

ISQ valve laboratory is accredited by IPAC, the national entity member of EA (European Cooperation for Accreditation) for certification of valves and safety devices. ISQ expertise Tests of adjustment of safety valves up to 15.7 bar (pneumatic) and up to 600 bar (hydraulic) Testing of vacuum valves In-service testing - TREVITEST Real time testing  

Technical assistance on materials, welding and corrosion

ISQ has large experience and knowledge in the area of materials and their behaviour in corrosion and welding, providing technical assistance services to oil&gas, pulp&paper, petrochemical and power industries. Technical assistance on corrosion Corrosion diagnostics and monitoring in water systems, including thermal waters; closed circuits such as fire and HVAC systems and boiler water circuits Assessment and analysis of efficiency of methods of chemical cleaning and passivation in water circuits, in particular of boilers Diagnosis and assessment of high-temperature corrosion mechanisms Corrosion protection systems specification through the use of corrosion inhibitors or by application of cathodic protection systems and/or coatings Corrosion resisting materials selection and specification Technical assistance materials Materials characterization, identification and selection depending on application and assessment of its suitability to the environment and service conditions Materials corrosion behaviour evaluation, including evaluation of mechanical, chemical and metallurgical resistance when exposed to certain environments or service conditions Degradation mechanisms analysis, including corrosion, cracking, fracture or mechanical failure Protection coatings against wear and corrosion Technical assistance in welding Materials characterization Weldability tests Welding processes selection Welding procedures qualification (Notified Body) Welders qualification (Accredited Body) Defects and failures analysis – causes and remedial advice EWF - Welding Specialist service; Welding Engineer service; Welder service Inspection and quality control Welding interventions on gas pipeline preparation, assistance and control without interrupting the gas flow Technical assistance on repairs by welding (maintenance welding) Training  
Metrological verification of tanks

Metrological verification of tanks

The LabVolume is a testing laboratory that provides volumetric calibration services and, as Metrological Verification Body, legal metrological control services of fixed storage tanks, road and rail tankers and automatic levels.  Equipments and accredited methods Road and rail tankers  – ISO 4269:2001 Automatic level gauges for measuring the level of liquid in storage tanks – ISO 4266-1/3:2002  
Materials characterization

Materials characterization

ISQ has technical and laboratory capability, which makes it possible to characterize, select and evaluate the degradation of metallic, ceramic, polymeric and inorganic materials in the laboratory or on-site.  Chemical composition Bench-top optical emission spectrometry (OES) Mobile optical emission spectrometry (Non-destructive test) Infrared absorption (carbon and sulphur contents determination) X-ray fluorescence (PMI)  Structural characterization X-ray diffraction (XRD) Fourier transform infrared spectroscopy (FTIR) Surface analysis Glow discharge optical emission spectroscopy (GDOES) Scanning electron microscopy (SEM) Mechanical tests  Metallic materials Uniaxial compression and tensile tests until 500kN Charpy tests up to 300J, from -196 to +35ºC Bend tests up to 200kN and 180ºC Fatigue tests up to 500kN Nick-break in welded joints up to 500kN Fracture tests and Peel-test in welded joints up to 500kN Vickers, Rockwell and Brinnel Hardness tests in parent material and welded joints Polymeric materials Uniaxial tensile test until 500kN Bend test up to 200kN and 180ºC Peel-test, T-peel, or compression tests on welded joints up 500kN Shore A and D Hardness Microscopic evaluation of the dispersion of carbon black and pigments in Polyolefin Concrete (freshly mixed and hardened concrete) Compression tests of cubes and cylindrical concrete test specimens Bending test of concrete prisms Concrete slump test (Abrams Cone) Cores concrete extraction, cutting and grinding of the faces of compression Mortar bending and compression test Determination of modulus of elasticity Diametrical compression test Granulometric analysis Experimental stress analysis Determination of deformation (static or dynamic) at room temperature or high temperature, in materials or components. Non-destructive technique which allows us to determine the service stress in-situ, i.e. during the normal operation of the equipment. The measurement of residual stresses can be performed through the methods of the hole-drilling, Barkhausen noise and x-ray diffraction.  Corrosion resistance Climatic tests Salt spray tests (neutral, with acetic acid and with the addition of copper) Moisture testing Thermal shock tests: temperatures from -45 to 180ºC and humidity from 10 to 98% (between 10 and 95ºC) Sulphur dioxide tests (Kesternich test) Chemical and electrochemical tests Pitting and crevice corrosion (ASTM G48) Intergranular corrosion (ASTM A262, ASTM G28, ISO 3651-2, ISO 15329) Detecting detrimental intermetallic phase in duplex stainless steels (ASTM A923) Corrosion under different loading conditions, static or dynamic (SCC, corrosion fatigue) DC and AC techniques for electrochemical characterization Critical pitting temperature (CPT) and crevice (CCT) Microbiological tests with impact on materials degradation Determination of the presence of sulfate-reducing bacteria (SRB) Determination of total aerobic bacteria Determination of the presence of total anaerobic bacteria Determination of the presence of Fe-oxidizing bacteria Identification of asbestos fibers in materials Identification and quantification of asbestos fibers through Polarized Light Microscopy, in friable and non-friable material. Qualitative and quantitative analysis of other types of non-asbestos fibers that may be present in these materials. Microestrutural Metallographic tests (macro and micro) Classification of imperfections in welded joints Microstructural characterization of metallic and polymeric materials Determination of average grain size and volume fraction in metallic materials Determination of thickness of surface hardened layers in steel Determination of coatings thickness (galvanized steels, paints, varnishes) Graphite classification in cast irons Determination of non-metallic inclusions in steels and cast irons Microstructural characterization of welded joints Metallographic replicas (non-destructive testing) The wide technical capability of Materials Laboratory is not confined to performing tests, but develops R&D activities and offers the following services: Materials characterization Corrosion failure analyses Microbiological corrosion Corrosion monitoring Cathodic protection Materials selection Research of degradation mechanisms by corrosion Hydrogen embrittlement Corrosion performance of welded joints  Read more
Tests to ascertain the minimum allowed weight in weighing instruments

Tests to ascertain the minimum allowed weight in weighing instruments

The Laboratory of Mass performs tests to ascertain the minimum weight in the weighing machines (minimum weight), in compliance with USP (United States Pharmacopeia) requirements. These tests respond to the needs of the pharmaceutical industry exporting to the United States.
Non-destructive testing - Conventional

Non-destructive testing - Conventional

Non-destructive control laboratory The Non-destructive testing laboratory, offers a wide range of non-destructive tests to its customers. Also known as techniques of "NDT - Non-Destructive Testing" or NDE - Non Destructive Evaluation, the conventional non-destructive testing techniques use the basic principles of visual inspection; radiography; ultrasound and electromagnetism to perform the detection and dimensioning of discontinuities in materials. The application of one or several test techniques allows us to provide fundamental elements for the assessment of the condition and quality of construction. With the exception of industrial radiography conventional non-destructive testing does not provide a record of results, being dependent on the punctual assessment that should always be performed by a qualified technician. ISQ expertise Penetrant liquids Magnetic particles Industrial radiography (x-ray) Industrial gammagraphy (gamma rays) Ultrasound Induced currents Ultrasonic thickness measurement Materials laboratory The materials laboratory has portable equipment to perform non-destructive testing at the customer's premises. ISQ expertise Chemical analysis of metallic alloys (two portable sets of equipment) Optical emission spectrometry X-Ray fluorescence Testing the hardness Metallographic replicas Measurement of ferrite  Read more
ISQ Certification - gas technician

ISQ Certification - gas technician

Participants will be able to: Prepare a gas network project Monitor and control its material implementation  Check the materials used in accordance with the regulatory standards To supervise the work of installation, repair and conversion of gas appliances and  mechanical strength, and leak-proof capacity of gas networks
Structural analysis by computer simulation

Structural analysis by computer simulation

ISQ performs numerical simulations of structural mechanics using the commercial software ANSYS, which is based on the finite element method. These simulations cover a wide range of subjects such as: static, stability and dynamic analysis of structures, which may contain geometric nonlinearities. Furthermore the material models and the modeling of the contact between the various parts are also thoroughly analyzed.  
Inspection and repair approval

Inspection and repair approval

ISQ provides a monitoring, inspection and repair approval services of infrastructure and equipment in a wide range of industries, such as oil refineries, petrochemical plants, paper mills and power plants, attesting compliance with technical specifications of repairs. ISQ expertise Analysis and evaluation of the existing situation Proposal of solutions Monitoring of repair entity in the performance of the repair Verification of compliance with the previously specified repair procedure  Testing for quality control purposes Approval of the repair In this type of service, ISQ can be hired by the owners or users of affected devices or by the repair entities.